Contact

PLEASE READ THE FAQ PAGE BEFORE EMAILING US.*

* THE MORE TIME WE SAVE FROM HAVING TO ANSWER OBVIOUS QUESTIONS MEANS THE MORE TIME WE CAN SPEND PLANNING YOUR AMAZING TIME!

WE ARE TOTALLY FULL UP ON BANDS. WE ARE NOT CURRENTLY TAKING NEW BAND SUBMISSIONS. PLEASE DO NOT EMAIL US ABOUT YOUR BAND PLAYING FEST. IF YOU EMAIL YOU WILL NOT GET A RESPONSE. SORRY, WE ARE BUSY BUSY BUSY WORKING ON MAKING FEST 24 AWESOME! 

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Sponsorships / Advertising in the FEST 24 Guidebook

sponsorthefest@gmail.com

Volunteering

thefestvol@gmail.com

*** PLEASE READ THE VOLUNTEER PAGE BEFORE EMAILING! ***
You must live in Gainesville, FL or surrounding areas and can attend an info meeting to sign up. Alternately, if you have volunteered for FEST before and done a good job but moved since then, you can email thefestvol@gmail.com. We would love to have you back to make FEST 24 awesome!

General Questions

festcustomerservice@gmail.com

*** PLEASE READ THE FAQ PAGE BEFORE EMAILING!!! ***

Passes/Ticketing Questions

help@seetickets.us

Website Questions

steve@chilluminati-llc.com

FEST App Questions (besides when the FEST 24 phone app will be released)

steve@chilluminati-llc.com

FEST App Questions (about when the FEST 24 phone app will be released)

no-reply@thefestfl.com

Photo Team Application

thefestphoto@gmail.com

*** PLEASE READ THE FEST PHOTO TEAM PAGE BEFORE EMAILING!!! ***

Video Team Application

festvideos@gmail.com

*** PLEASE READ THE FEST PHOTO TEAM PAGE BEFORE EMAILING!!! ***

Press Pass Request

The Press Request deadline is Oct 1, 2026.

* We issue a very limited amount of press passes. To earn a press pass we must be happy with the coverage you have done for us in the past. Please email links to the press or attach scans.

Please email us a detailed plan of what kind of coverage you can do on FEST 24 before even emailing us your request. If you help us, we help you.

This year we will not be granting photo access to stage or pit. If you would like closer photos please email our photo team leader at thefestphoto@gmail.com and they will work with you on getting you photos from our massive photo team to use.

If you promise you acknowledged all of the above, and you still have a request, please email it to sponsorthefest@gmail.com