Contact
PLEASE READ THE FAQ PAGE BEFORE EMAILING US.*
* THE MORE TIME WE SAVE FROM HAVING TO ANSWER OBVIOUS QUESTIONS MEANS THE MORE TIME WE CAN SPEND PLANNING YOUR AMAZING TIME!
WE ARE TOTALLY FULL UP ON BANDS. WE ARE NOT CURRENTLY TAKING NEW BAND SUBMISSIONS. PLEASE DO NOT EMAIL US ABOUT YOUR BAND PLAYING FEST. IF YOU EMAIL YOU WILL NOT GET A RESPONSE. SORRY, WE ARE BUSY BUSY BUSY WORKING ON MAKING FEST 23 AWESOME!
Sponsorships / Advertising in the FEST 23 Guidebook
sponsorthefest@gmail.com
Volunteering
thefestvol@gmail.com
*** PLEASE READ THE VOLUNTEER PAGE BEFORE EMAILING! ***
You must live in Gainesville, FL or surrounding areas and can attend an info meeting to sign up. Alternately, if you have volunteered for FEST before and done a good job but moved since then, you can email thefestvol@gmail.com. We would love to have you back to make FEST 23 awesome!
General Questions
festcustomerservice@gmail.com
*** PLEASE READ THE FAQ PAGE BEFORE EMAILING!!! ***
Passes/Ticketing Questions
help@seetickets.us
Website Questions
steve@chilluminati-llc.com
FEST App Questions (besides when the FEST 23 phone app will be released)
steve@chilluminati-llc.com
FEST App Questions (about when the FEST 23 phone app will be released)
no-reply@thefestfl.com
Photo Team Application
thefestphoto@gmail.com
*** PLEASE READ THE FEST PHOTO TEAM PAGE BEFORE EMAILING!!! ***
Video Team Application
festvideos@gmail.com
*** PLEASE READ THE FEST PHOTO TEAM PAGE BEFORE EMAILING!!! ***
Press Pass Reques
The Press Request deadline is Oct 1, 2025.
* We issue a very limited amount of press passes. To earn a press pass we must be happy with the coverage you have done for us in the past. Please email links to the press or attach scans.
Please email us a detailed plan of what kind of coverage you can do on FEST 23 before even emailing us your request. If you help us, we help you.
This year we will not be granting photo access to stage or pit. If you would like closer photos please email our photo team leader at thefestphoto@gmail.com and they will work with you on getting you photos from our massive photo team to use.
If you promise you acknowledged all of the above, and you still have a request, please email it to sponsorthefest@gmail.com
